Email Open Tracking
Did They Really See It?
“I never got it” shouldn't end the conversation. When you know a customer opened your estimate, you know when to follow up. When you know they viewed the invoice, you know the reminder isn't a surprise. Command Force tracks the emails you send, so you're never left guessing.
Know When They've Seen It
Command Force tracks when customers open the emails that matter most:
- Estimates
- Work orders
- Invoices and payment reminders
- Receipts
- Bad-weather alerts
- Estimate, invoice and work order history emails
Each open is logged with the time, the IP address and how long it took after you sent it.
Signing Links That Report Back
When a customer opens the Click To Sign link on an estimate, Command Force marks the estimate as viewed. The estimate history lays it all out — emailed, viewed, signed — along with the time between each step.
Follow Up At The Perfect Moment
Call while your estimate is fresh in their mind. Send a reminder when you know the invoice was seen. Timing is half of selling, and now you'll know exactly when it's time.
Records That Back You Up
If a customer ever claims they never received an estimate, work order or invoice, the tracking log shows when it was opened. It's one more way Command Force protects your business.
Stop Wondering, Start Knowing
Smarter follow-up, stronger records, more closed jobs. Start your membership today — your first seat is always free.
Questions about email tracking? Call Command Force at 801-253-2564 or send a message to info@commandforce.com.
October 13, 2026Our Mission
To assist businesses that offer services and inventory with in-the-field employees and vehicles to grow larger and faster, more efficiently and make a larger profit.